ROC UX Research to improve educational programme

Summary. ImpactWork and I collaborated to update the programme for ROC. In 2 months internal and external research was conducted. My responsibility was the qualitative research and journey creation.

Deliverables.

  • Blueprint for improving education programmes.  
  • Student, teacher and business journeys in Theydo.
  • 2 workshops to share insights and improve curriculum.

What ImpactWork liked.

  • My professionalism.
  • My eye for visualisation.
Detail of student journey.